Shipping policy
We ship from Vienna, Austria to customers across the EU.
We aim to deliver fast, simple, and transparent shipping with no surprises.
Processing Time
Orders are processed within 1 business day.
Shipping Rates
🇦🇹 Austria — FREE Shipping
1–2 business days
🇩🇪 Germany — FREE Shipping
2–3 business days
🇪🇺 European Union — FREE Shipping
3–4 business days
Tracking
Every order includes tracking.
A tracking number will be emailed to you once your order ships.
Address Accuracy
Please make sure your delivery address is correct.
We are not responsible for delays caused by incorrect address details.
Delays & Lost Packages
If your order is delayed or hasn’t arrived, contact us at:
📩 duro.studio@outlook.de
We will assist you as quickly as possible.